Everything Tech are an award-winning Managed IT Service Provider.
They help Companies of all sizes do amazing things with Technology.
They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft's Modern Workplace shift in transforming businesses IT.
Our client, a forward-thinking organisation, is looking to hire a dedicated IT Support and user Management Specialist to handle essential in-house IT functions, support users, and manage hardware on a day-to-day basis.
This could be the perfect opportunity if you are a proactive, customer-focused individual with strong IT troubleshooting skills.
Key Responsibilities
End User Support: Provide prompt and effective support to end users, resolve technical issues, and ensure minimal disruption to daily operations.
From infrastructure and cloud solutions to cyber security, managed services and beyond, our partnership-based approach delivers long-term value for our customers.
We're actively recruiting a 1st Line Support Engineer to join our dynamic Service Desk team.
In over 25 years, it's made us a trusted provider to organisations across the public and private sectors.
Posted by In Technology Group Limited • £30K/yr to £45K/yr
Job Purpose Summary
Leading configuration and change for the IT business and supporting applications used in all Group companies.
This includes applications such as ERP, CRM, internal management systems and other industry specific and line of business applications.
General
Responsible for implementing improvements and other changes to applications which manage and control operational activities of all the companies and divisions within the Group.
Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
Good understanding of the ITIL Framework.
General
My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
Are you a motivated IT professional eager to work with cutting-edge technologies in a collaborative environment?
Join our Infrastructure Team, a dynamic group of experts spread across Liverpool and Manchester responsible for delivering top-notch technical projects, managing the firm's infrastructure and applications, and supporting a dedicated SQL function.