It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary.
The main purpose of this role is to manage and coach the team and support in all areas.
This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30.
You will be responsible for the day-to-day management, support and overseeing of the IT Service Desk, Infrastructure and Operations to ensure business continuity of infrastructure, operations and acceptable IT services are provided and delivered effectively, and in a timely manner across the company.
You will be based in Farringdon and will work from home once a week.
The Onsite IT Manager will oversee all aspects of IT systems and infrastructure at the physical location.
General
We are representing a prominent Technology Services Provider, specialising in Professional and Managed Services across EMEA.
With a team of over 500 consultants, they offer expertise in hybrid infrastructure, cybersecurity, Cisco solutions, modern engineering, telecommunications, and core systems.
We are seeking an IT Service Manager for our public sector client based in London on an initial 3 month contract paying up to £540 per day inside IR35.
This role allows hybrid working.
The successful candidate will possess proven skills working with the following -
As a Service Desk Manager, you will be responsible for overseeing the daily operations of my Client's IT Service Desk, managing the service desk team, and ensuring that our end users receive exceptional IT support.
General
My MSP client is on the lookout for a Service Desk Manager to join their team out in their Manchester or London offices.
An exciting client are embarking on a new IT Set up for a one of their divisions and require an IT Manager to help guide and optimise performance of IT Engineers across the department.
The IT Manager will be joining a company that are going through a very exciting time of where they will invest, grow, and transform their business to provide a better service to new and old clients.
The IT Manager will have the opportunity to scope out and drive new IT strategy's working closely with the Head of IT & Business systems to make an impact to existing IT operations below them.