Job Title: IT Manager
Location: Central London - 4 days onsite
Salary - up to £60,000 + Benefits
An exciting client are embarking on a new IT Set up for a one of their divisions and require an IT Manager to help guide and optimise performance of IT Engineers across the department. The IT Manager will be joining a company that are going through a very exciting time of where they will invest, grow, and transform their business to provide a better service to new and old clients.
The IT Manager will have the opportunity to scope out and drive new IT strategy's working closely with the Head of IT & Business systems to make an impact to existing IT operations below them.
Responsibilities:
Leadership and Management:
- Lead and manage the IT team, providing guidance and support to ensure high performance and productivity.
- Foster a collaborative and inclusive team culture, promoting professional growth and development opportunities.
Azure Environment Management:
- Oversee the management and optimisation of operations in an Azure environment, including resource provisioning, monitoring, and security.
- Collaborate with cloud architects and engineers to design and implement scalable and cost-effective solutions on the Azure platform.
Office 365 Administration:
- Troubleshoot and resolve issues related to the Office 365 suite, including Outlook, SharePoint, Teams, and OneDrive.
- Develop and enforce policies and procedures to ensure efficient and secure usage of Office 365 applications across the organisation.
Hardware Diagnostics:
- Perform hardware diagnostics to identify and resolve issues with servers, workstations, laptops, and other IT equipment.
- Evaluate hardware performance and reliability to determine whether upgrades or replacements are necessary to maintain optimal functionality.
Networking Infrastructure:
- Manage and maintain firewalls, switches, routers, and access points to ensure a secure and reliable network infrastructure.
- Monitor network performance and troubleshoot connectivity issues, implementing necessary configurations and updates to optimise network performance.
ITIL Environment:
- Implement and adhere to ITIL best practices to streamline IT service management processes and improve service delivery.
- Collaborate with IT service management teams to develop and refine incident, problem, change, and configuration management processes.
Essential skills:
- Previous experience in a managerial or leadership role in IT.
- Proven experience working in an Azure environment, with proficiency in Azure services and management tools.
- Strong troubleshooting skills and experience resolving issues related to the Office 365 suite.
- Ability to diagnose hardware issues and determine hardware fitness for purpose.
- Knowledge of firewalls, switches, routers, and access points, with experience in network configuration and troubleshooting.
- Familiarity with ITIL principles and experience working in an ITIL environment; ITIL certification is a significant advantage.
If this IT Manager role sounds like your next challenge, please apply with a copy of your most up to date CV and I will be in touch.