Posted by Asset Resourcing Limited • £40K/yr to £50K/yr
Infrastructure Manager - Standalone IT Function - Mon to Fri in HQ (Thame)
We are currently seeking a highly motivated and experienced, hands-on Infrastructure Manager to join our client's dynamic head office team in their Thame HQ.
The successful candidate will really be able to make their mark, acting in a standalone capacity with responsibility for owning the provision of on-site, first-class technical support to c50 users, ensuring that their systems are always running smoothly and efficiently.
Receive customer phone calls, log, prioritise, allocate and resolve Service Desk/Remote Managed Service alerts/calls by or support request from end users.
Working with the retail management team you will be responsible for supporting colleagues predominantly with hardware issues.
I am currently working with a luxury brand to recruit an experienced 1st/2nd Line Support Analyst on an initial 6-month contract.