IT Support Analyst
To be the successful candidate, you will need
- Develop and support the Ivanti Service Manager product.
- Review, develop, and maintain the product lifecycle.
- Enhance request capabilities by building manual and automated request offerings.
- Review incoming requirements and provide design and build estimates.
- Build, test, and deploy to production.
- Recommend and implement improvements to the existing environment.
- Assist and provide cover for other Ivanti products as needed.
Proficiencies you'll need to succeed
- Ivanti
(Service Manager, EPM, Neurons, Heat, Automation and Identity Director or Similar)
- ITSM
- Intune
- Azure
- Knowledge of Windows OS/Branch lifecycle
- Intune for Autopilot / MDM (Personal iOS/Android Enrolments)
- Software Packaging
- Patching processes
What you'll get in return
- Fully Remote Working with Flexible Hours.
- Early Finish on Fridays
- Private Medical Cover
- Life Assurance
- Generous Pension Scheme
- 25 Days Annual Leave (plus bank holiday)
- £40-£45k Salary
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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