It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary.
The main purpose of this role is to manage and coach the team and support in all areas.
This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30.
To lead the service delivery team in exemplifying the principles of customer service, productivity, performance, efficiency, and responsiveness to users.
General
Job Type/Shift Patterns: Full time, Monday - Friday between 9:00am - 5:30pm, 37.5 hours a week (Hybrid, 2-3 days working on-site, rest days Working from Home)
You will be working with the Service Manager and be jointly responsible for maintaining an overview of all services, leading a highly motivated team of Team Leaders and Senior staff and contributing to the further development of services within the region.
You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs.
Cloud Recruit is looking for a caring, dynamic and highly motivated person to help manage the varied portfolio of social care services in Blackpool.
We are looking to recruit a Customer Performance Manager to join our team at our Goldney Road Hub in Westminster on a temporary basis (Maternity Cover).