We are looking for an experience technology Service manager with experience within NHS projects to empower and assist the IT Support Manager with the support and delivery of IT services to both internal and external stakeholders.
As part of a technical refresh programme my public sector client are rolling out a state-of-the-art audio visual system across the whole organisation and require an experience delivery ,manager to come on board to pull together vendors and their own technical team to delivery this project over the course of the next year
Responsibilities
Manage the successful delivery of one more complex technical IT implementations on time, to budget and quality, through appropriate adherence to technical and architectural standards, reporting to the Head of Digital Strategy & Transformation and ultimately bringing the implementation(s) to successful completion.
Prior to the commencement of a technical implementation, lead the business in exploring options, fully costing these, identifying the optimum technically feasible solution, and defining realistic and measurable benefits (including establishing suitable benefit owners and putting in place appropriate benefit realisation plans), to support informed decision making.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.
Specific responsibilities include the management of Reception, meeting rooms, general housekeeping standards, facilities management oversight and workplace health & safety/business continuity coordination.
This role requires an organised Facilities Co-ordinator who can handle administrative duties efficiently, while providing support to a dynamic team in the not-for-profit sector.
The ideal candidate will possess a positive attitude, excellent interpersonal skills and a strong commitment to teamwork.