We are looking for an experienced IT Service Management (ITSM) Manager to join our Application Support & Maintenance department.
This role involves managing key IT service processes for our Wealth Management Europe Technology & Solutions across various regions including the Channel Islands, UK, Europe, and Malaysia.
Key Responsibilities
Oversee major incident, problem, change, and asset management processes.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
The IT Manager will be responsible for providing support and technical assistance to all employees; therefore, we are looking for an efficient and proactive problem solver with experience of diagnosing system issues and errors and providing resolutions.
IT Manager - Business Services - Central London - c£60k generous benefits package
We are on the hunt for a proactive, forward-thinking and hands-on IT Manager to join our client, a rapidly-growing, world class business services provider based in Central London.