Posted by Havant and South Downs College (HSDC) • £22,507.70/yr
Provide exceptional desktop IT support combined with excellent customer service to staff and students
Reporting to the Team Leader, and working under the supervision of existing IT Technicians, the post holder will be responsible for "owning" IT support requests from initiation through to their successful resolution.Responsibilities You will be responsible for:
HSDC is seeking a First Line IT Support Technician to work within the IT Support Team providing day-to-day IT support to staff and students at our Havant and South Downs campuses.
This position reports to the Procurement & Contracts Manager, the individual will be authorised to negotiate and make binding decisions on behalf of the company, subject to appropriate approvals and serves as a primary interface with internal customers and external suppliers.
Responsibilities include developing and implementing procurement strategies in conjunction with the various stakeholder teams to satisfy programme objectives; assist in negotiating non-standard terms and agreements as required to meet set objectives.
Amour Recruitment are seeking an experienced and dynamic Service Delivery Manager to oversee the Order Fulfilment, Service Delivery, and Technology Innovation functions for our client based in Waterlooville.
This role requires exceptional leadership, project management, and client relationship skills to ensure the seamless delivery of IT services, drive continuous improvements, and exceed customer expectations.
The successful candidate will lead a high-performing team, manage client onboarding, and maintain compliance with ISO/IEC 20000-1:2018 standards.