Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
Looking for someone enthusiastic about IT and computers who enjoys repairing them, to work for a business based in Cardiff who specialise in IT systems in shops.
This role is available for immediate start.
You will work in the Workshop refurbishing and repairing PC's, Printers, Screens / Monitors and EPOS equipment down to component level.
Yolk recruitment are currently looking to speak with Power BI Developers to support our client on initial 6 month contracts with likely extension.
Initial 6 Month Contract; Cardiff (Hybrid)
Our Global client have chosen Cardiff as their central hub for UK Tech and although the early stages of contracts are likely to be remote, there will be a requirement to work on site 2 days per week eventually so we are therefore looking for South Wales & West based professionals.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
In this role, you will lead the day-to-day operations of the Sales function, driving business growth through the implementation of effective business and sales strategies.
You will report directly to the Managing Director and have the flexibility to work remotely or onsite.
We are currently working with a Global Original Design Manufacturer who are looking for a dynamic and experienced Business Development Manager to join our team.
You will lead, challenge and inspire your team to deliver business growth by providing care to our customers and patients.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
Concept Resourcing are currently recruiting for experienced IT / EPOS Installation Engineers across the UK to Install new bespoke Till Systems on behalf of a leading roadside retail forecourt organisation
Engineers will be required to start with training on 1st July with the project duration running for 10 weeks minimum until Mid September
What are we looking for
Experienced field engineers with experience of installation, break fix and repair of ATM / Epos / IT equipment.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possible
About the opportunity
Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.Key responsibilities include: