Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
Good understanding of the ITIL Framework.
General
My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
My client is looking for someone who will be mainly responsible for the accurate process of customer quotation and order requests.
You will have to own the customer's needs by proactively following up on responses and promised actions, act as a liaison between the customer and other departments to resolve customer queries and cover the timely handling of all associated queries from customers.
Posted by Fashion and Retail Personnel • £12.82/hr
We are currently seeking an experienced sales advisor who is able to deliver outstanding customer service and achieve sales targets for a sort after retailer.
You will be a self-starter and enjoy delivering a personal level of service, advising customers and sharing your brand knowledge.
As an ambassador of this established retailer you will be sales driven, commercial, enthusiastic and enjoy learning more about the product and customer needs.
They offer a broad range of products, services and solutions, and have approximately 124,000 employees supporting customers from over 50 countries and regions.
Reed Talent Solutions are working with Fujitsu to appoint (4x) 1st Line support engineers to their offices in Manchester.
Fujitsu's purpose is to make the world more sustainable by building trust in society through innovation.