Customer Service Advisor X5
£28,000
3-month FTC
Manchester - onsite
A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.
You will
- Handle in-bound and out-bound calls, responding to customer complaints
- Escalating problems to the technical team or Supervisor
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor