We pride ourselves on offering a bespoke, high-end experience, enhanced by our innovative, market-leading technology that empowers customers to track every step of their property journey in real time.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.
Our service is further enriched by the expertise of our professional, dedicated local estate agents.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
Our Key Account Credit team are looking for administrators to support with the back office functions within Credit Management, such as data entry, sending customer statements and replying to customer emails.
Working in a fast paced environment, you will assist the Credit Management team in maximising collections on a large portfolio.
We currently have permanent positions, and fixed term contract positions available.
This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards.
General
If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you!
We are looking for Customer Service Account Executives to join our rapidly growing corporate customer service department.
Working as part of a fast paced department, this role will manage the administrative functions which support the sales team as they work with both our customers, and third parties in the renewal of sales contracts.
Our Key Account Sales team is looking for a confident and experienced administrator to support in both the pre and post sales processes of our corporate account customers.
The role will require the post holder to be a proactive thinker, taking command of their own workload and adapting their approach according to demand.