Posted by OCC Computer Personnel • £10K/yr to £45K/yr
General
We are working in partnership with a managed service provider based in Stoke-on-Trent to find an experienced 3rd Line Engineer with a strong background in IT support/systems, networks, and infrastructure technologies.
You will play a crucial role in providing advanced technical support and troubleshooting expertise to resolve complex issues escalated from lower support tiers.
Responsibilities
Conduct thorough root cause analysis to identify the underlying causes.
ITIL IT Service Transition Manager for an excellent MSP, the role is essential in ensuring the seamless transition of services from delivery to operational support.
The client love ITIL and would like someone who is ITIL qualified and has commercial experience.
My client, a prominent organisation in the manufacturing sector, is seeking an experienced ERP Project Manager to join their team.
This role is ideal for a professional with a solid background in project management and IT system implementations, particularly within the manufacturing industry.
You will play a key role in leading and managing ERP projects, ensuring successful delivery and alignment with business objectives.
Posted by Macildowie Recruitment and Retention • £21K/yr to £22K/yr
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful IT Administrator will be responsible for providing support and co-ordination of telephone calls and tickets to the Service Delivery team.
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Posted by OCC Computer Personnel • £40K/yr to £55K/yr
As a Service Support Manager you will be responsible for overseeing Incident Management, Change Management, Problem Management and overseeing Configuration Management.
One of our security focused clients in Stoke on Trent is looking for a Service Support Manager to join their growing team.
You will be responsible for leading the response to IT Service incidents, development and maintenance of incident response protocols, looking at overseeing the change management process, ensuring all changes to IT infrastructure are assessed, approved, implemented and reviewed in a controlled manner.
Posted by Very Important Personnel (VIP) • £47K/yr
Our client, an established yet growing Engineering Company based in Burntwood, Staffordshire, are looking for an experienced SHEQ Manager to manage the following business functions:-
Health and Safety management and implementation.
Quality accreditations to include ISO 9001, FORS, RISQS, Achillies, Ecovadis and their audits.