The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.
Company: Excalibur, part of the Onecom Group
You'll be great in this role if
- You have excellent interpersonal and customer-facing communication skills.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
We are currently hiring for a Frontline Technical Support Engineer to join our clients growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
Lead, mentor and manage a team of application support analysts.
General
We are seeking a motivated and experienced Application Support Team Lead with a strong background in SQL Server and Jira.
The successful candidate will lead the application support team, ensuring seamless operation and maintenance of business applications, providing top-tier technical support, and driving continuous improvement within the team.
This position is in the Service Operations team, which provides support to a wide range of Managed Service contracts utilising the ITIL framework.
To support business expansion, my client are currently looking for someone to join their growing 2 nd line team with experience in actively managing and troubleshooting network infrastructure.
The responsibilities of the team are far-reaching, so a level of wider technology experience is also highly desirable to enhance this role.
A well-established national insurance broker with offices in Swindon is seeking to speak with an experienced Customer Service Support Advisor who are looking for the next step in their career.
Your Role
Sitting at the centre of the team, you offer a broad range of admin and support services to our senior management.
Prepare meeting notes and presentations, your ideas and skills mean a high quality output.