As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Posted by Pearson Whiffin Recruitment Ltd • £25K/yr to £30K/yr
General
IT Support Engineer - Kent - £30,000 per annum Excellent benefits career development
Overview
An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service.
You will take ownership of incidents and requests assigned to you and manage them through to resolution.
Posted by Paprika Software • £23K/yr to £28,337.92/yr
What we offer
Company Pension Plan.
Benenden Healthcare Plan.
General
Paprika Software provide a bespoke project management and accountancy product to advertising, marketing and PR agencies around the world and we are currently seeking Software Analysts.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £32K/yr
Required Skills and Experience
Provide 1st line support via telephone, ITSM tools, Email and walk-ins for all IT, Network, Telephony, Remote Access & desktops.
General
We are looking for someone with knowledge of Office365, Windows, Active Directory and ITIL to join a team supporting internal customers as first point of contact.
The role will be to provide 1 st and 2 nd line support of issues coming in from telephone, e-mal, walk-ins across all company departments.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Take on a fabulous opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team.
Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions.
Posted by RecruitmentRevolution.com • £70K/yr to £125K/yr
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