To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
Posted by Xact Placements Limited • £26K/yr to £30K/yr
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based in Kent?
You will be responsible for the maintenance of all IT Hardware and Services across the School, as well as well as supporting the school in improving the standard of their ICT provisions.
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Posted by Pearson Whiffin Recruitment Ltd • £28K/yr to £30K/yr
General
IT Support Engineer - Kent - Hybrid - £30,000 per annum Excellent benefits career development
Overview
An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service.
You will take ownership of incidents and requests assigned to you and manage them through to resolution.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
We are excited to be assisting an award winning local organisation in their search for a Customer Support Assistant.
As a business they pride their selves on exceeding customer expectations, if you have a passion for offering great customer service then this is the role for you!