The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
KEY DUTIES
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
Maybe you're looking for a new job but lack the confidence to apply, or perhaps you've never thought about a Contact Centre role before but are curious about working with a reputable brand like EE.
You're not alone!
Are you considering a career change in customer service that fits around your lifestyle and commitments?
Posted by Distinct Consultancy Group Ltd • £24K/yr
Customer Support Administrator - £24,000 Private Medical 33 Days Holiday Career Progression Early Finish Fridays Flexible Working Market Leader Benefits!
Due to continued expansion they have an excellent opportunity to join their business as an Customer Support Administrator.
Our client are a market leading manufacturer who operate on a global basis.
Posted by Wallace Hind Selection • £48K/yr to £54K/yr
General
BASIC SALARY: £46,000- £54,000
An exciting and very visible Sustainability Officer/ Manager role in which you can really put your imprint on their sustainability activity and credentials with a multinational company that provides technology and supply chain solutions industrial and construction markets.
BENEFITS
Management Incentive Plan Bonus/ Commission Worth up to 10% of basic salary.