Posted by Ernest Gordon Recruitment Limited • £30K/yr to £35K/yr
IT Support Engineer (2nd Line/Microsoft Provider)
Are you an IT Support Engineer with a background working in an MSP, now looking to join a thriving young business that puts development at the forefront of the company?
£30,000 - £35,000 Training Progression Company Benefits
We are seeking an experienced and dynamic Triage Engineerto join our helpdesk team
You will be responsible for providing first response to client tickets, including phone calls, emails, implementing first time fixes, following escalation procedures and monitoring daily tasks, all withing contracted service levels.
This role primarily serves as the first point of call for all customers.
We provide plenty of notice to accommodate your schedule.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.