Posted by Proactive Solutions Group Ltd • £31K/yr to £38K/yr
IT Support Engineer / MSP Technical Support Technician.
IT Support Engineer / Technical Support Engineer
A Nailsea, Bristol based IT managed service firm need a IT Support Engineer / Technical Support Technician who will be responsible for maintaining clients' computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on site visit.
Posted by Proactive Solutions Group Ltd • £31K/yr to £38K/yr
A Nailsea, Bristol based IT managed service firm need a Technical Support Technician / IT Support Analyst who will be responsible for maintaining clients' computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on site visit.
The ideal candidate will be an expert in all things Office 365.
This is an ideal opportunity for a Level 2 technician looking to improve their breadth of experience and exposure and move towards Level 3.
Whether you have technical IT experience or not or client is looking to take on somebody who is passionate about what they do and eager to learn.
Do you have a background or passion in technology?
This is a fantastic opportunity for somebody who wants to get a foot in the door and develop their skillset and knowledge whilst growing with an award-winning company.
The post holder will form part of the Service Desk Team to provide Level 1-2 support to clients on all matters relating to IT provision.
To support and maintain a high level of customer service focused on the needs of staff and associated teams.
Whilst the primary role will be to use remote access software to resolve client issues and fulfil service requests, there will also be an occasional requirement to cover the IT Service Desk.