We're looking for a proactive and detail-oriented Technical Administrator - Operations Support to join our busy operations team.
If you have exceptional MS Word skills, particularly in using Word's schematics and drawing functions, and thrive in an administrative role with a difference, this could be the ideal role for you.
About the Role
You'll be at the heart of the admin function, providing crucial support to our water technicians and operations team.
Posted by Howells Recruitment • £27K/yr to £28K/yr
£26,500 - £27,500 per annum
Based in Billericay; Full-Time, permanent
Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills?
Posted by Hays Specialist Recruitment Limited • £27K/yr to £28K/yr
Using our MSi system, you'll assign operatives and subcontractors to jobs, handle complex repair cases, and support customers who may have experienced service issues-restoring their confidence through excellent service.
Your main responsibility will be to schedule appointments efficiently, ensuring we meet our contractual Service Level Agreements without overpromising.You'll be part of our back-office team, communicating with residents via phone and email.
As a Customer Service Advisor, you'll play a vital role in managing high volumes of incoming calls and coordinating with clients, subcontractors, suppliers, and supervisors.
Posted by Hays Specialist Recruitment Limited • £27K/yr to £28K/yr
Your goal will be to ensure jobs are booked efficiently, meeting our Service Level Agreements without overpromising.You'll work behind the scenes, engaging with residents via phone and email, using our MSi system to allocate operatives and subcontractors.
As a key member of our team, you'll handle a high volume of calls and coordinate with clients, subcontractors, suppliers, and supervisors to schedule appointments.
You'll also manage complex repairs and sensitive customer situations, helping to restore confidence and satisfaction.