As a Helpdesk Support Analyst, you'll become the trusted expert for clients around the globe, offering exceptional assistance and ensuring top-notch service satisfaction.
Are you a natural problem-solver who enjoys assisting others
Keen to join a top provider of software solutions?
What You'll Do
Respond promptly to client inquiries via phone or email, addressing software concerns or escalating pressing issues when necessary.
Posted by Pearson Whiffin Recruitment Ltd • £25K/yr to £30K/yr
General
IT Support Engineer - Kent - £30,000 per annum Excellent benefits career development
Overview
An excellent opportunity has arisen with a large MSP based in Kent for a 1 st Line Support Engineer to be responsible for ensuring all IT Systems are up and running and providing users with a high level of customer service.
You will take ownership of incidents and requests assigned to you and manage them through to resolution.
Posted by Paprika Software • £23K/yr to £28,337.92/yr
What we offer
Company Pension Plan.
Benenden Healthcare Plan.
General
Paprika Software provide a bespoke project management and accountancy product to advertising, marketing and PR agencies around the world and we are currently seeking Software Analysts.
We are excited to be assisting an award winning local organisation in their search for a Customer Support Assistant.
As a business they pride their selves on exceeding customer expectations, if you have a passion for offering great customer service then this is the role for you!
Posted by PLANET RECRUITMENT SERVICES LTD • £30K/yr to £38K/yr
Our Client is current seeking an IT Manager who is motivated and enthusiastic about technology.
Benefits: include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.
The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Take on a fabulous opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role onsite as a '2nd line'-esque Support & Server Analyst as part of a growing IT team.
Join our client's dynamic and ambitious team as a Key Account Support!
As part of the Group Sales Support Team, you will play a crucial role in monitoring and managing their worldwide customer portfolio within the food retail markets.
If you are looking for a challenging and rewarding opportunity, this is the perfect role for you!