Posted by Solve Recruitment Limited • £23K/yr to £27K/yr
We have an opportunity for a bright and bubbly character to join our clients IT company as a 1st Line Support Technician.
You will be troubleshooting all 1st line relevant queries, such as password resets, creating tickets, MFA/2FA support, SSL VPN moving onto Office 365 and Azure/Entra support.
Your role will be to take calls from clients, building strong relationships with them at all times.
IT Technician / Helpdesk Analyst / 1st & 2nd Line Support Engineer who has a sound, basic understanding of IT Technology and IT Terminology, covering Windows Server, Desktop / Workstation software applications and networking technologies is required for a well-established Cloud Solutions Provider based in Southwick, West Sussex.