Our client base in the heart of Rutland, in Uppingham, is looking for an experienced IT Support Technician.
Your role will encompass providing first-line support, managing account setups, maintaining technical documentation, and ensuring seamless installation and configuration of hardware.
As a vital member of our IT department, you'll collaborate closely with our IT Manager to deliver top-notch support across our entire company network.
The IT Support Technician will be an integral team member in the Technology department of our industrial/manufacturing company, tasked with providing first-line support and ensuring the smooth operation of all IT systems.
This job is a full time , on-site position based in Derby
Our client is a well-established player in the industrial and manufacturing sector.
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.