As an IT Support Technician, you'll be an integral part of the team and you'll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire.
We're recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working.
Other responsibilities include
Setting up, configuring and installing a variety of hardware and software.
Our client base in the heart of Rutland, in Uppingham, is looking for an experienced IT Support Technician.
Your role will encompass providing first-line support, managing account setups, maintaining technical documentation, and ensuring seamless installation and configuration of hardware.
As a vital member of our IT department, you'll collaborate closely with our IT Manager to deliver top-notch support across our entire company network.
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray.
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you!
Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Do you have a professional approach to customer service and enjoy helping people?