The Trustees of the Edith Stein Academy Trust are seeking to appoint a Senior IT Technician to join our hardworking, committed, and enthusiastic IT Support team at Oaklands Catholic School and Sixth Form College in Waterlooville.
8am to 3.30pm on a Friday.
If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you.
Our client is in need of an IT Technician to join their existing project team.
This is NOT a typical user based support role, this is more focused on the inspection and testing of devices, such as laptops, desktops, screens and hand held devices.
Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
This position entails providing technical support, problem resolution, and service request operations to ensure the smooth functioning of IT services in schools in Camden.
The ideal candidate will have a strong customer service ethos and be proficient in various technical areas including system software installation and maintenance, network support, information security controls, and web solutions.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.