Posted by Deerfoot IT Resources Ltd • £200/day to £350/day
We are seeking a skilled IT Technician to join our team on a temporary basis with our Hartlepool based client.
This role will involve providing comprehensive IT support across all aspects of operations.
You will be the primary point of contact for resolving IT-related issues, ensuring smooth day-to-day operations, and supporting the team with any technical challenges that arise.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.