We're in search of a Support team lead to join a well-established Managed Service Provider (MSP) in West Sussex.
In this role, you will be providing 2nd line support and excellent customer service while supporting the 1st line engineers, to respond to and resolve a wide range of support requests.
If you're someone who thrives on assisting clients both locally and internationally, and you're eager to become part of a dynamic service desk team, we want to hear from you.
Posted by Solve Recruitment Limited • £23K/yr to £27K/yr
We have an opportunity for a bright and bubbly character to join our clients IT company as a 1st Line Support Technician.
You will be troubleshooting all 1st line relevant queries, such as password resets, creating tickets, MFA/2FA support, SSL VPN moving onto Office 365 and Azure/Entra support.
Your role will be to take calls from clients, building strong relationships with them at all times.
With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
Posted by Global Technology Solutions Ltd • £20K/yr to £25K/yr
General
As a Junior IT Engineer based at London Gatwick, UK, your primary responsibility will be to manage and resolve technical issues that are escalated from the helpdesk.
You will work closely with end users to troubleshoot and resolve hardware, software, and connectivity problems, while also contributing to various business projects.