Join our amazing client, in a dynamic role as an IS Support Specialist, providing 2nd / 3rd Line Support and Systems Administration across two UK manufacturing sites.
You'll be immersed in a diverse Windows / Linux environment, showcasing your expertise in virtualisation and networking.
Key Responsibilities
Take ownership of incidents from initiation to resolution, demonstrating unparalleled troubleshooting skills across various technical domains.
Our client, a forward-thinking organisation, is looking to hire a dedicated IT Support and user Management Specialist to handle essential in-house IT functions, support users, and manage hardware on a day-to-day basis.
This could be the perfect opportunity if you are a proactive, customer-focused individual with strong IT troubleshooting skills.
Key Responsibilities
End User Support: Provide prompt and effective support to end users, resolve technical issues, and ensure minimal disruption to daily operations.
Posted by Julie Rose Recruitment • £28K/yr to £30K/yr
Duties of the IT Helpdesk Specialist
Provide first line technical support to the firm's user's, handling a variety of IT issues and service requests efficiently.
Troubleshoot and resolve complex technical issues related to the firm's key systems using AD, Microsoft 365 Admin Center's, Citrix Cloud, and Remote Support Software.
General
JRRL are currently recruiting an IT Helpdesk Specialist for our client based in Bromley.