The successful candidate will be responsible for resolving helpdesk tickets and helping to develop and maintain IT systems by identifying potential improvements and implementing IT infrastructure, solutions, policies and procedures.
The IT Support Engineer is a diverse role incorporating second and third line responsibilities as well as some DevOps work.
?The IT Systems Support Technician will primarily be responsible for the smooth running of the hardware and software resources within their Primary Managed Service Site(s), Secondary Managed Service Sites via Designation or any other schools under his / her remit.
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General
We are working with a tech client in the north east, seeking a support technician.
This role offers the chance to provide first-line technical support for a range of digital training platforms used by customers in various high-risk industries.
An exciting opportunity has arisen to join a dynamic organisation in Teesside as a
Offering internal IT support and logging support requests through the IT Service Desk.
General
Your primary responsibilities encompass providing support and contributing to the development of various IT systems and processes.
You will assume the role of a full-time team member at a Global Pharmaceutical company headquartered in Teesside, reporting directly to the IT Manager and working alongside the Global IT Team.
Are you a proactive leader with a passion for delivering top-notch IT support?
We're looking for an IT Service Lead to drive the performance of our dedicated site based User Services team, ensuring every user has a seamless experience.
Do you thrive in dynamic environments and excel at bringing out the best in your team?
You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience in dealing with windows server infrastructure.
As an Infrastructure Support Engineer you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations.
The ability to work in a high paced environment is essential.
Posted by In Technology Group Limited • £35K/yr to £50K/yr
£35,000 - £50,000 (DOE)
We are recruiting on behalf of a long-time client, a leading software company in the energy sector that has worked with some of the biggest names in the industry!
With over 20 years of delivering top-tier software and holding more than 55% of the market share, their growth is a testament to the amazing team they have built - with strong staff retention and continuous expansion.