Posted by Ideal Personnel and Recruitment Solutions • £42K/yr to £45K/yr
General
Our client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers.
Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction.
Role
Supervising and mentoring the IT helpdesk team, providing guidance, support and training.
We're looking for a Support Manager with a deep focus on infrastructure, servers, and networks to join a pioneering organisation as they embark on an exciting new chapterbuilding a new site and service desk team in Oxfordshire!
You will oversee a small, dynamic team of skilled 1st and 2nd Line Engineers, supporting over 1,500 users across the UK.
My client is a UK Building Society based in the West Midlands and have been helping members save for their futures and own their own homes since the 1850s.