Handle 1st and 2nd line IT support and collaborate with 3rd line support.
General
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
We manage transactions at automated devices, be that cash dispensers, deposit solutions or recycling ATMs, we see these devices morphing into kiosks as other transactions replace cash.
We specialise in retail banking and particularly optimisation of ATM networks and their associated systems.
Our mission is to apply our extensive knowledge combined with latest technology such as Robotic Process Automation, AI and Machine Learning to deliver benefit to our customers.
As a distinguished independent multi-vendor distributor of IT hardware serving IT Resellers across East, West, and Southern Africa, we are in search of a seasoned professional to strategically manage existing customer accounts and drive their expansion.
Embark on a rewarding journey as an experienced Sales/Account Manager based in Hook, Hampshire, with a potential salary of up to £35k and an OTE of £50k.
At Sopra Steria, we are developing an innovative Managed Service to replace a complex legacy enterprise infrastructure.
We are creating a ground-breaking, end-to-end on-premises cloud solution, designed to facilitate seamless interaction for users from various locations.
Join us on an exciting journey as we revolutionise a major client's operations through agile transformation and the delivery of innovative cloud services.
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment?
We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire.
One of our biggest customers is looking for an experienced IT Asset Management Consultant.
The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies.
The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
Looking after the order process as part of a team.
This role will be dealing with the all-round customer relations.
A fantastic opportunity has become available within a fast-growing technology and IT company who are searching for a Customer Relationship Manager to join their team located in the Greater Southampton area.
For years now this company provided excellent services to their customers, ensuring that their clients' needs are catered to from inception to the point of implementation and then afterwards during aftercare.
They place their customers at the centre of what they do and are constantly finding and developing new and innovative IT and technological solutions.