Posted by Nuvola Resourcing Ltd • £50K/yr to £60K/yr
Due to growth we have a superb opportunity availability to join a top tier software data tech company in an IT Support role for their advanced internal users.
The focus of this role is to be part of the team that supports the c150 users based in the UK.
This company has an amazing positive and collaborative culture where you will enjoy working with a high degree of autonomy.
Posted by Ernest Gordon Recruitment Limited • £27K/yr to £30K/yr
IT Support Engineer (MSP)
Are you an IT Support Engineer looking to play a pivotal role for an ambitious, award winning MSP that provide IT support services to a range of business across London, the UK and overseas and are targeting 2024 as a year to really grow the company?
£27,000 - £30,000 Training Progression Company Bonus
We are looking for a 1st Line Support Advisor for an initial 3 month contract, this role requires you to be onsite Mondays and Wednesdays.
Duties and responsibilities
Take ownership of employee queries and see them through to resolution, with a keen focus on outstanding customer service, whilst following team ways of working.
Respond to all queries within agreed SLA's, resolving at first point of contact where possible via multiple channels such as telephone, email and chat to enhance the customer service experience.
Posted by Hays Specialist Recruitment Limited • £30K/yr
Job description
Reporting to - Senior Facilities Manager.
Company name - MITIE Care & Custody.
General
Our values and behaviours: An individual's belief in our values and behaviours is as important as their technical and/or professional knowledge, which is why our Job Descriptions are written with these in mind.
Working for one of the UK's leading charities you will be responsible for directing and motivating 15 Membership Administrators in a busy contact centre where they look after the needs of the organisations members and customers via telephone calls and emails.
To manage sales of memberships and products.
To manage the day to day running of the membership services phone lines taking more than 140k incoming calls per year, supporting our 625k members and customers.
They are responsible for troubleshooting issues relating to the network, database, infrastructure or applications.
A leading London based financial services organisation is seeking an experienced Application Support Team Lead to join their talented team.
The Application Support Team provides production support and maintenance for a full range of applications for the business, in an operational and project delivery environment.