In this role, you will support day-to-day front-line IT operations, providing general technical support and assistance to end users.
As a key point of contact, you will manage and progress IT service incidents and requests, ensuring effective communication between employees and IT support.
This is a fantastic opportunity to join a customer-focused IT service desk team at Unite Students.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
The IT Support Technician will work as part of a team delivering high quality in and out of hours call handling service.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
Posted by Duval Associates Ltd • £40K/yr to £50K/yr
Customer / Technical Suppoer Team Lead - Technical Support, Customer Service and Guest Support - Stepping up into a leadership position across a Remote first business - managing the experience of enterprise customer accounts (b2b).
Wonderful maturing SaaS / Tech business with amazing growth over the last decade!
Young, dynamic team, great people - Global business, modern and polished with ace values.
Posted by Hays Specialist Recruitment Limited • £24K/yr to £28K/yr
Hays are working with a professional services organisation based in Bristol who are looking to recruit a permanent IT Administrator to support the IT service management function.
Your new company
The role is based in the city centre, paying up to £28,000pa depending on experience and offering hybrid working 2 / 3 days per week.
We're looking for a dynamic Technical Support Analyst to join an established service desk, who will relish the opportunity to make a real impact within a fast-growing environment.
If so, this could be the one for you.
Happy to travel between Bristol & Newport weekly by car?
Posted by Hawk 3 Talent Solutions • £37K/yr to £40K/yr
WOW, Hawk 3 Talent Solutions is hiring on behalf of their outstanding client for a Support Analyst (SaaS/Software) to work Fully Remotely.
Our client is a leader in SaaS platforms with several hundred clients across the UK & USA.
The UK team are all based in the South West, UK therefore if you are based in the South West it would be ideal to meet up occasionally with your team for lunch!