Posted by Hays Specialist Recruitment Limited • £450/day to £500/day
Your new role
In Practice Ownership, the role is responsible for the governance, design, implementation, and continuous improvement of ITIL practices within the organisation.
The Problem Management Lead has two main areas of focus: Practice Ownership and Operational Management.
Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Posted by Keystone Recruitment • £21.41/hr to £21.42/hr
Provide remote and in-person user support for IT/AV equipment, telephony devices, other peripheral devices, software applications, Client and Server Operating Systems, Enterprise systems, Teaching/Learning systems and Cloud based services.
Responsible for contributing to the delivery of a customer focused, robust, resilient, responsive and secure, high-quality IT/AV services, specifically but not exclusively:
Provide advice and support to respond to and resolve customer requests and incidents delivering to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs).
Working with the retail management team you will be responsible for supporting colleagues predominantly with hardware issues.
Receive customer phone calls, log, prioritise, allocate and resolve Service Desk/Remote Managed Service alerts/calls by or support request from end users.
I am currently working with a luxury brand to recruit an experienced 1st/2nd Line Support Analyst on an initial 6-month contract.
As part of our IT department, you will play a crucial role in supporting internal business users and external clients, ensuring the smooth operation of IT services through rapid response and efficient incident management.
1st Line Support Windows Azure Microsoft Active Directory Borehamwood Onsite 6 Month FTC £28,000 Pro Rata
Company Overview: Join a dynamic and customer-focused IT team within a leading organization that values integrity, innovation, and a commitment to service excellence.