Job Type/Shift Patterns: Full time, Monday - Friday between 9:00am - 5:30pm, 37.5 hours a week (Hybrid, 2-3 days working on-site, rest days Working from Home)
Trust: West Hertfordshire Hospitals NHS Trust
JOB SUMMARY
To lead the service delivery team in exemplifying the principles of customer service, productivity, performance, efficiency, and responsiveness to users.
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
The successful candidate will be responsible for providing exceptional support to employees and colleagues, working collaboratively with others to deliver HR interventions and manage employee relations cases.
We are seeking a highly motivated and adaptable HR Officer to join their Business Partner Team for a temporary 12-week contract.
Hybrid - 2/3 days attending meetings in person / 2/3 days remote working