As an IT Support Engineer, you will play a crucial role in our technical support team, providing assistance to our clients and ensuring the smooth operation of their IT systems.
Company Overview
Our team is dedicated to providing top-tier support and innovative services, and we are seeking a skilled IT Support Engineer to join us in maintaining our commitment to excellence.
We are a dynamic and growing technology company based in Milton Keynes, committed to delivering exceptional IT solutions to our clients.
Join this revolutionary SaaS provider's team, where you'll lead a dynamic group delivering exceptional technical support to both our valued customers and internal staff.
We're seeking an individual with a blend of technical expertise, leadership prowess, and a customer-centric mindset to spearhead our Application Team.
General
Take ownership of, manage, and resolve queries and incidents reported to the application team.
An experienced 2nd Line IT Field & Support Engineer with at least 3 years of experience is needed to join the team at this leading Managed Services Provider supporting IT infrastructures for multiple clients across Milton Keynes or the region on a full-time, remote (work-from-home) basis.
Broad experience is valued, especially around managing IT for organisations from 20-500 users and varying needs.
Candidates must be good communicators, clear thinkers and friendly people.