The IT Support Technician is responsible for providing technical assistance and support to end-users within the organisation.
The IT support Technician works closely with the IT team to ensure the smooth operation of IT services and the timely resolution of technical problems to minimise downtime and optimise productivity.
The role involves diagnosing and resolving hardware, software and network issues as well as installing, configuring and maintaining IT equipment and systems.
A 1st/2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients.
1st/2nd Line IT Support Engineer - Northampton - £28K
DBS checks will be undertaken before starting this role.
We are looking for an experienced Support Engineer (2nd Line) with at least 3 years' experience within the IT support sector and be able to demonstrate a high level of competence in Active Directory, workstation and server set-up and support.
Our client supply Connectivity as a Service (CaaS) solutions to businesses in the UK.
They provide IT, Connectivity, Telephony & Mobile all inter- connected from one supplier, with one helpdesk and one monthly bill.
Our client based in Northamptonshire require an Electronics - Helpdesk Engineer to join their busy team to help deliver a consistently high quality and accurate service.
Responsibilities
Providing telephone diagnostics and technical assistance to clients and colleagues within the Technical Services Team.
Provide technical expertise and be a point of reference for Department colleagues.
Ashby Computer Services LLP is seeking a talented 1st Line IT Support Technician to join our dynamic team in Northampton.
As a 1st Line IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver top-notch technical solutions to our clients.
About Us
Ashby Computers are a Microsoft Gold Accredited Managed Service Provider (MSP) / Modern workplace accredited.