My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
2nd Line Technical Support £30,000 Newcastle On-site
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
As an Application Support Engineer, you will be responsible for delivering a first-class support service to their clients.
My client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector.
The Role
Troubleshoot both 1st line and escalated technical issues, offering guidance and managing changes for their software clients, providing timely customer feedback.
They are now looking for a Technical Support Engineer due to the growth of the business.
Successful candidates will have an in-depth knowledge in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone.
Our client is a global manufacturer who specialises in electronic gates and access controls security systems.
Sanderson Recruitment is proud to partner with one of the North East's prominent employers in the recruitment of a skilled Server & Storage Engineer.
Benefits: Car Lease Scheme / Enhanced maternity / Flexible Working / Pension Scheme, up to 16% / Corporate Travel Schemes / Private Healthcare / Discounts / Paid Sick Leave / Access to Gyms / Sports & Social Club / Cycle to Work Scheme
Company Overview
Our client is among the largest police forces in England, providing diverse departments and specialties, offering endless career prospects.
Deerfoot IT Recruitment is helping a collaborative company recruit a Field Engineer, and the role comes with a salary of up to £30k and excellent benefits.
As a Field Engineer, you will be responsible for hands-on technical tasks, including networking, server, and computer hardware hardware maintenance, making cables, and general technical support.
If you have Field Service Engineer experience and you're seeking a new role in Cramlington, we want to hear from you.