On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
Deliver services to the required Service Levels (SLAs) and high quality standards
Ensure all processes are followed accurately and to flag any process or service failures to line manager
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
We are seeking Learning Support Assistants for both 1-2-1 and small group set-ups within FE Colleges to support learners with SEND (Special Educational Needs and Disabilities).
Reed Further Education are supporting numerous clients with the recruitment of supported learning candidates.
Have you been considering a career change to one that is more emotionally rewarding, with a real sense of helping others to achieve?
I am currently recruiting for a Customer Service Advisor to work in the Housing Solutions team of leading public sector organisation based in the Sheffield City Centre.
As a Housing Solutions Customer Service Advisor, you will play a pivotal role in providing excellent customer service and support to individuals seeking housing solutions within the organisation.
You will be the first point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and professionally.