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The right candidate should have an affinity for problem solving and be able to quickly grasp the business requirements applying technical solutions. This role is working for an exciting sector and a global business. Key Responsibilities: First line support. Making sure all issues and questions coming to IT support for UK but also globally are getting addressed Training of and writing documentation for end-users. Maintenance and monitoring of servers and endpoints Procurement and configuration of new equipment Onboarding and offboarding users Support on local and global IT projects Experience and Skills Requirements: Knowledge of or a keen interest in learning the following: Hardware infrastructure HP/Dell servers Microsoft HyperV Dell/Apple/Microsoft desktops and laptops HP network switches Fortigate/Draytek firewalls Ubiquiti wireless access points HP/Konica printers HP/APC UPS Apple/Samsung mobile devices Windows Server 2008-2016 Active Directory DNS DHCP MS SQL MS Business Central ERP Windows 10/11 OSX desktop OS Microsoft Office 365 Adobe Creative Cloud ESET Security/Anti virus If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.