Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices.
Respond to incoming service desk calls, emails, and tickets in a timely and professional manner.
General
As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently.
Since 1971, Bield Housing & Care have been developing housing and services to enable Scotland's older people to live the life they want.
This is a promise which, thanks to the dedication, experience and passion of our staff and volunteers, we are uniquely placed to bring to life.
Our brand promise is 'Free to Be': this sums up our firm belief that older people should have the freedom to make their own choices and live as independently as possible.
We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis.
Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland.
We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management.
Due to continued growth we are looking for 2 apprentices to join our IT team based in Edinburgh where you will provide internal and external clients with first level support.
Employer description
With offices in Edinburgh, Belfast and Manchester, we are positioned to serve businesses across the UK and Ireland, offering bespoke Microsoft technology solutions that drive efficiency, productivity, and growth.
At Endeavour, we pride ourselves on being more than just a technology provider; we are your strategic partner in achieving digital transformation and excellence.