We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related.
Length: Permanent, full-time
You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms.
As part of our commitment to excellence, we are excited to offer an apprenticeship opportunity for enthusiastic individuals looking to start a career in IT support.
We prioritise customer satisfaction and system efficiency, ensuring our clients have optimal access to their keys, tools, and equipment.
Keytracker Ltd is a renowned provider of key and asset management systems, dedicated to delivering innovative and secure solutions to businesses.
Are you an IT Support Technician, IT Graduate or similar looking for progression in the automotive industry working for a family run business that has gone from strength to strength since 1969 and now operate across 8 sites?