Posted by Keystone Recruitment • £21.41/hr to £21.42/hr
Provide remote and in-person user support for IT/AV equipment, telephony devices, other peripheral devices, software applications, Client and Server Operating Systems, Enterprise systems, Teaching/Learning systems and Cloud based services.
Provide advice and support to respond to and resolve customer requests and incidents delivering to defined Service Levels Agreements (SLAs) and Key Performance Indicators (KPIs).
Responsible for contributing to the delivery of a customer focused, robust, resilient, responsive and secure, high-quality IT/AV services, specifically but not exclusively:
My client requires an experience desktop support analyst who has experience working in public sector (healthcare preferred) to join their busy service desk team support 700 -800 users based 3 days per week in their manchester office
Essential knowledge and experience
Experience of using ITSM software (Halo highly desirable ) to for ITIL/Service support processes.
We are thrilled to be supporting our client, a leading London University, in their search for a Programme and Business Support Assistant provide support to the Business Services Team.
This is a full time role (9-5pm), running from now until early March 2025 in the first instance.
You will be required on site 4 days per week and the remainder remote, however this may decrease to 3 days during quieter weeks.
Posted by London Based Financial Planners • £14/hr
Responsibilities
Assist in daily administrative tasks such as filing, scanning, and document management.
General
We are seeking a motivated Administrative Support Assistant to join our dynamic team.
The ideal candidate will provide essential administrative support to the Managing Director, Operations Director/Office Manager and other members of staff in a professional environment while contributing to the overall efficiency of the office.