You will assist both buyside and sell-side customers with queries related to the platform's products and services.
Responsibilities include resolving customer issues, recommending solutions, guiding users through features, and maintaining excellent customer support from sales to post-sales.
This is a great opportunity to join a company within the fintech industry.
Posted by Blue Arrow Newcastle • £12.16/hr to £12.26/hr
We have an exciting opportunity for a Service Desk Analyst to join an established higher education IT support specialist that provides 24/7/365 seamless customer focused service; across voice, chat and email.
Are you looking for a new role where you can combine your IT technical skills with your high level of customer care?
This role offers the perfect work/life balance with a hybrid working model.
A leading UK-based manufacturing company is looking for a proactive and skilled IT Administrator to join their growing IT team.
As part of a new IT team, you will have the chance to shape the future of the company's IT services, providing essential support to staff across two key sites in the North East of England.
With a long-standing reputation for excellence in the industry, this company is known for its high-quality products and innovative solutions.
Jonathan Bosworth Recruitment is excited to be working with our client, a leading IT services provider, in their search for a Level 1 IT Support Engineer.
This role is home-based with travel to customer sites in York and Strathaven
This opportunity is ideal for a driven, customer-focused individual with a passion for technology, who enjoys working independently while being part of a virtual team.
My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role.
Client will offer training, pay for course/certifications and progression!
This role offers hybrid working depending on project work and is very flexible on working hours!
Posted by Arden Resourcing Limited • £55K/yr to £65K/yr
The role will see you tasked with liaising with a client, to understand their wants, needs, reasons and restrictions, whilst this isn't a technical role you will need to offer clear guidance, solutions, and explanations.
I am working with an up-and-coming ServiceNow partner, who can offer you the chance to help define and shape their growth, whilst in return they will support you through training, and long-term career progression.
This really is an exciting prospect for an ambitious individual.