Technical Support Analyst encompasses delivering top-notch IT technical support and services to all company staff, collaborating with other teams and third-party support partners.
This entails addressing complex IT issues, problems, and projects swiftly and effectively, ensuring successful resolution.
All services are provided with professionalism, courtesy, and a focus on high-quality customer interaction, integral to our service delivery model.
My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role.
Client will offer training, pay for course/certifications and progression!
An established client of ours in the Technology sector are looking for a 2nd/3rd line support Engineer to join their internal IT department, on a permanent basis.
The successful candidate will be responsible to provide 2nd and 3rd line helpdesk support to clients, assisting them with hardware and software problems via phone, email & remotely.
This is an office-based role in there Newcastle office.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Variable Shift Rota - 06:30 - 22:00 - 37.5 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
My client, forward thinking and leading service provider in their field are currently looking to bolster their existing team through the acquisition of a new Data Insight Analyst.
The role of an Insight Analyst will be the backbone of our business, facilitating regular reporting to both our internal management team and external stakeholders.
Collaborating closely with colleagues across the MI team and throughout the organisation, you'll be instrumental in delivering a broad spectrum of reporting and data analysis.
Actively seeking an enthusiastic application support analyst, with experience supporting Microsoft Dynamics 365 Business Central/ Dynamics NAV, for an exciting new role with a growing UK partner.
The role will involve supporting a host of innovative customers on their critical D365 BC environments - ensuring systems are running effectively, solving any bugs/ issues, and working on process improvement projects along the way to maximise efficiency.
This role operates on a hybrid basis, between home and North East based offices.
They are looking for a Senior BA to join the business and help them on this fantastic journey, where you will work with multiple stakeholders across the business and be the lynchpin between the IT team and the projects they are looking to implement.
With over 580 people within the business, they are going through an exciting digital transformation.
My client is a leading consumer brand that has been in business for over 100 years.
An established client of ours in the Technology sector are looking for a 1st line Helpdesk Engineer to join their internal IT department, on a permanent basis.
The successful candidate will be responsible for providing technical support and maintenance to all clients IT assets and systems.
A key part of the role is to ensure that we deliver exceptional customer support at all times whilst ensuring fault resolution in line with our clients SLA obligations.