Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
As the Technical IT Product Support specialist, providingremotesupport,maintaining &monitoringsolutions and supporting Live Applications, escalating/ handing over to the internal DevOps and Development teams, if required.
Fully remote position
The Company & role
Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency.
We are looking for a skilled and proactive Technical Support Officer to join our Service Desk team.
Department: Service Desk
You will provide outstanding technical support for our software products, playing a vital role in ensuring smooth operations and delivering top-tier customer service.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
An industry-leading business is looking to hire an IT Support Engineer as they look to expand their support team.
The IT Support Engineer will be joining a business which is always investing in the latest technology and will be given the opportunity to increase their responsibilities and team beneath them.
We're looking for a Business Analyst to join our IT Development & Solution team within Connells Group.
As a member of a Scrum team, you will need a unique blend of technical skills, business knowledge, and interpersonal skills that enable you to effectively analyse, communicate, and collaborate across these agile, cross-functional, business aligned teams.
This is a hybrid role with one day a week in our Milton Keynes office.