As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
Posted by Pertemps Plymouth Commercial • £12.97/hr
Introduction
If you have a background in call centres or complaints handling, this role could be the perfect fit for you.
We are searching for experienced Complaints Call Handlers to deliver exceptional customer service by addressing queries, resolving issues, and finding solutions over the phone.
Pertemps presents an exciting opportunity to join the esteemed Royal Mail team in Plymouth.