Reports to: Senior IT Trainer (day-to-day) and Head of IT (monthly).
General
Purpose of the Job: As a key member of the IT team, you will collaborate with the Senior IT Trainer to deliver IT training and support to meet business needs, both remotely and on-site.
This role involves designing and creating training materials, as well as preparing and delivering diverse training sessions to all users, including firm-wide roll-outs, new starter inductions, and ongoing user development.
This is a super opportunity for an IT Manager with experience to join market leaders in their field, and work within a professional and thriving organisation.
The working environment is friendly and welcoming and they strive to offer a great work experience.
They have a great reputation for offering an excellent service and the customer experience is key to their success.
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
Are you a seasoned IT professional with a passion for education?
We're seeking a dynamic IT Operations Manager to lead our technical department in delivering exceptional service and innovative solutions across our educational institutions.
An exceptional role for an impressive organisation, this role is for a someone to lead the learning and development within the organisation and take a pivotal role in continued growth and development for the people within the business.
Working for a business with multiple sites across both the UK and Ireland you will be required to travel when needed/
This role requires someone who has come from a similar position, with extensive knowledge of IT operations and are able to oversee maintenance IT infrastructure.
The successful candidate will respond to IT support requests in accordance with the helpdesk procedures and priorities.
We have a super opportunity for an IT Technician, set in lovely ground in the heart of Surrey.
This is an exciting brand-new opportunity within the BOC business to deliver their vision of a competency based upskilling programme for all our employees across a key area of their business