Helpdesk Co-ordinator required for a leading facilities management and professional services company.
The role is supporting a reactive maintenance help desk for clients/contractors with; inputting job orders; responding to telephone calls from the maintenance helpline; ensuring timescales are met; chasing contractors; arranging quotations etc.
The business put their customers at the heart of everything they do and are keen to hire people who are passionate to deliver 1st class customer service.
A skilled onsite IT Support Technician with 1-3 years of experience is needed to join our team at Venom IT, a well-established and fast-growing UK-based MSP IT solutions company based in Cheshire, on a full-time basis.
Our key products include cloud, server, desktop and application support.
Venom IT has many prestigious partners and has worked with several established enterprises.
Posted by Pure Resourcing Solutions • £23K/yr to £26K/yr
As a 1st Line IT Support Technician, you will be responsible for providing technical support to users, ensuring that all issues are resolved in a timely and professional manner.
You'll handle everything from day-to-day user queries to more complex technical issues, escalating where necessary.
This is a fantastic opportunity for a proactive IT professional to join a dynamic team and contribute to the smooth operation of the organisation's IT services.